# Customer Service

## The best mobile engagement practices – a specialists perspective

Mobile engagement is a must when around 80% of the world population have a smartphone…

[Read More](https://www.helppier.com/en/mobile-engagement-helppier-blog/)

## Net Promoter Score: How to pimp your NPS Survey like a boss

⚠️Warning: This article can be sensitive for designers or creative professionals. Remember Pimp My Ride?…

[Read More](https://www.helppier.com/en/net-promoter-score-pimp-nps-survey/)

## How to create an NPS survey for your website

A few years ago, long customer surveys used to be the main source of information.…

[Read More](https://www.helppier.com/en/how-to-create-an-nps-survey/)

## 4 Steps to Effectively Answer Customer Tickets in times of Remote Work

Companies are having a hard time moving to remote work, as customers can’t keep up…

[Read More](https://www.helppier.com/en/remote-work-tips-answer-customer-tickets/)

## How to Reduce Customer Tickets When Your Team is Remote

Remote work is not only a good practice anymore. It became mandatory. In a question…

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## Who said FAQs need to be boring?

Here are some ways you can transform your FAQ page into actually appealing and helpful…

[Read More](https://www.helppier.com/en/improve-boring-faq-page/)

## Why Should I Use Tutorial Videos For Customer Support?

We’ve all had to learn how to do something for the first time. It can be…

[Read More](https://www.helppier.com/en/tutorial-videos-customer-support/)

## Customer Service Trends to Take into 2020

What does the future of customer service look like? Modern customers exist in the digital…

[Read More](https://www.helppier.com/en/customer-service-trends-2020/)

## Meet the biggest Customer Service Trends for 2019

Get ready for some changes. Video, AI and instant messaging are the biggest customer service…

[Read More](https://www.helppier.com/en/customer-service-trends-2019/)

## How to Become a Customer-Centric Business

Your customers have access to a microphone called Social Media. Don't make them say bad…

[Read More](https://www.helppier.com/en/customer-centric-business/)